Delete Account
Option 1 — In the app
Settings → Delete Account
Open ATHVORA, go to Settings, scroll to Delete Account and confirm. Deletion begins immediately.
Option 2 — By email
support@athvora.co.za
If you cannot access the app, email us from the address linked to your account and request deletion. We verify ownership before deleting.
Request deletionWhat Gets Deleted
Deleting your account permanently removes:
- Personal profile data (name, email, goals, body metrics)
- Workout history, sets, sessions and streaks
- Nutrition logs, meals, water and macro history
- Progress photos and body measurements
- Outdoor activities, routes and Moments
- AI coach conversations
- Saved preferences, reminders and settings
What May Be Retained
Some information may be retained where we are required to keep it by law or where it is necessary for fraud prevention and security — for example billing and tax records, payment references, and limited audit logs of transactions or abuse reports. Retained records are kept for the minimum period required and are not used for coaching or marketing.
Timing & Subscriptions
Deletion is processed immediately and completes across our backups within 30 days. Account deletion is permanent and cannot be undone — export anything you want to keep first.
Deleting your account does not automatically refund an active subscription. Cancel or query billing with us before deleting if a refund is relevant.
Related
See our Privacy Policy for full detail on data handling, and our Terms & Conditions for account rules.